How to use psychological triggers in your debt collection messages
This article breaks down how to apply specific psychological triggers in your debt collection messages in a way that increases voluntary repayment and preserves long-term customer relationships.
5 ways GSI should be improved by the Central Bank of Nigeria (CBN)
Global Standing Instruction (GSI) is one of the most remarkable inventions by the CBN. Now, is the GSI as good as it should be? We don’t think so because every good thing can get better.
Expand your lending business with customer incentives
Human psychology indicates that human beings make purchase decisions based on emotions which are subsequently justified by rational suggestions. According to Simon Sinek, it’s easier to sell a product that’s emotionally charged. This is where incentives come in. Humans as consumers generally respond to incentives as a big motivating factor for their purchase decisions. The […]



