Effective loan collections for lenders in Kenya
Lender information

Effective loan collections for lenders in Kenya

The Kenyan lending space is unique. Mobile loans are a good opportunity for millions, yet they also come with high default rates.

Frequently asked questions on direct debit setup and authorization
Industry Information

Frequently asked questions on direct debit setup and authorization

Direct debit setup and authorization can be confusing for both lenders and borrowers, especially when it involves mandates, bank approvals, repayment schedules, failed debits, and consent requirements. This article answers some of the most common questions about direct debit systems, explaining how authorization works, how mandates are created and managed, what causes debit failures, and the best practices lenders should follow to ensure compliant and reliable repayment collections.

How to reduce loan defaults in Liberia: Best strategies for lenders
Industry Information

How to reduce loan defaults in Liberia: Best strategies for lenders

When we talk about loan defaults in Liberia, what usually comes to mind is poverty or bad borrowers. But beneath the surface, there are ignored factors that quietly make things worse. In this article, we explored the reasons behind Liberia’s loan default challenge and workable strategies that lenders can use to protect their portfolios while still empowering the people they serve.