When to adopt a collection system and when manual follow-up works better
Growth marketing

When to adopt a collection system and when manual follow-up works better

The decision to move from manual follow up to an automated collection system depends on a mix of volume, customer segments, and the type of engagement the lender wants to maintain.

A cultural view of loan defaults in South Africa
Industry Information

A cultural view of loan defaults in South Africa

If lenders and policymakers in South Africa can meet borrowers where they are economically, culturally, and socially, there may be a path forward that improves financial access while reducing default risk.

BNPL vs. traditional loans: What works best for US immigrants?
Borrower information

BNPL vs. traditional loans: What works best for US immigrants?

BNPL and traditional loans aren’t inherently good or bad for immigrants, the real challenge is navigating systems that weren’t designed with their realities in mind. What matters most isn’t which product you pick today, but how each decision fits into a broader plan to build autonomy and survive in the U.S. economy, and own your place in it.