When to adopt a collection system and when manual follow-up works better
The decision to move from manual follow up to an automated collection system depends on a mix of volume, customer segments, and the type of engagement the lender wants to maintain.
How to restructure loans and work with struggling borrowers
Loan restructuring is a common aspect of being a money lender. Borrowers, with sincere intentions to repay, often face hurdles such as economic shifts, unexpected emergencies, and other unforeseen circumstances. So, here are the ways you can help restructure loans for these borrowers.
Frequently asked questions about Opay
This article answers the most frequently asked questions about Opay to help you understand how the platform works.

