How to train field agents for compliant debt recovery
Lender information

How to train field agents for compliant debt recovery

This article breaks down how lenders can build a structured, modern training framework that supports compliant and effective debt recovery.

Why modern lenders need fair debt collection strategies
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Why modern lenders need fair debt collection strategies

Debt collection has become one of the most sensitive parts of lending. Borrowers are more informed than ever, regulators in Africa and around the world continue to tighten expectations, and credit markets rely heavily on trust. Recovery still matters for the bottom line, but the way lenders go about it matters even more. A fair, […]

Key providers for lenders in Rwanda: Credit bureaus, credit scoring, and payments providers
Lender information

Key providers for lenders in Rwanda: Credit bureaus, credit scoring, and payments providers

These key providers for lenders in Rwanda have built a financial infrastructure that's helping lenders focus on growth instead of grappling with inefficiencies.