How we are using AI and ChatGPT to transform our internal support
Company

How we are using AI and ChatGPT to transform our internal support

We loaded all our existing knowledge base into our internal ChatGPT support system and the results were impressive!

Effective loan collections for lenders in South Africa
Lender information

Effective loan collections for lenders in South Africa

This article breaks down what effective loan collection looks like in the South African context, what’s holding lenders back, and how to improve results without increasing risk.

How to get a lending license in South Africa
License

How to get a lending license in South Africa

What started as a tiny tuck shop selling ice-cold drinks for Khaya soon evolved into something much bigger. However, it wasn’t long before customers, in between chatting about football and weekend plans, began to ask for small loans — a few rands here, a couple there, just enough to cover groceries or pay school fees. […]