Frequently Asked Questions on FCCPC’s new consumer lending regulations
Industry Information

Frequently Asked Questions on FCCPC’s new consumer lending regulations

Below are answers to common questions from Lenders, compliance teams, and other stakeholders about FCCPC's DEON CL.

How lack of consequence for loan defaults is destroying the African credit ecosystem
Industry Information

How lack of consequence for loan defaults is destroying the African credit ecosystem

Lack of loan default consequences is destroying Africa’s credit ecosystem from the inside out and it's causing a vicious cycle of distrust.

How to communicate with delinquent borrowers
FAQs

How to communicate with delinquent borrowers

Delinquent borrowers — whose loans are past due and remain unpaid — often challenge even the most empathic lenders who excel at customer communication. Learn how to communicate with them today