How we are using AI and ChatGPT to transform our internal support
Company

How we are using AI and ChatGPT to transform our internal support

We loaded all our existing knowledge base into our internal ChatGPT support system and the results were impressive!

Credit bureaus, credit scoring, and payments providers for lenders in Ghana
Industry Information

Credit bureaus, credit scoring, and payments providers for lenders in Ghana

Credit bureaus are the gatekeepers of reliable data, and in a place like Ghana, where non-performing loans (NPLs) hover around 24.3% according to CEIC data, data accuracy isn’t just helpful—it’s non-negotiable. With access to transparent borrower data, lenders are no longer flying blind—they can effectively sift out high-risk borrowers and reduce default rates, turning chaos […]

Why GSI fails for borrowers with unpredictable income
Industry Information

Why GSI fails for borrowers with unpredictable income

Today, we’ll be highlighting three major challenges lenders may encounter when using GSI to recover loans from borrowers with unpredictable income: