Frequently asked questions on direct debit mandates for loan repayment
Industry Information

Frequently asked questions on direct debit mandates for loan repayment

Direct debit mandates have become a common tool for loan repayment, helping lenders automate collections and reduce missed payments. But for many borrowers and even lenders, questions still arise around how these mandates work, what consent really means, and how disputes or cancellations are handled. From setup and authorization to compliance and customer protection, understanding the key aspects of direct debit is essential for building a smooth, transparent, and trustworthy repayment process.

What do borrowers want from lenders?
How to

What do borrowers want from lenders?

Understanding what borrowers truly want goes beyond offering quick loans or competitive rates. Today’s borrowers value transparency, speed, flexibility, and a seamless digital experience. They want lenders who communicate clearly, offer fair terms, and provide support when it matters most. Meeting these expectations is not just about attracting customers, it’s about building trust, loyalty, and long-term relationships in an increasingly competitive lending market.

Top 5 loan apps for 500 to 10,000 birr in Ethiopia 2025
Borrower information

Top 5 loan apps for 500 to 10,000 birr in Ethiopia 2025

So, which loan apps truly fulfill their promises? Before we look at the top five that stand out in Ethiopia today, let’s understand some of the basic requirements of most lenders.