How to restructure loans and work with struggling borrowers
Loan restructuring is a common aspect of being a money lender. Borrowers, with sincere intentions to repay, often face hurdles such as economic shifts, unexpected emergencies, and other unforeseen circumstances. So, here are the ways you can help restructure loans for these borrowers.
5 Freshworks features to improve your customer support team’s productivity
Lendsqr recently partnered with Freshworks to give every lender on our platform $10k credit to use on their customer support channels
What Chamas and SACCOs can teach lenders about group lending
Group finance has a reach that many fintechs still underestimate. In Kenya, SACCOs that operate under regulation reported 6.84 million members in 2023, a number that shows how much formal group lending has grown. Beyond that, informal savings groups called chamas are even more widespread. Estimates suggest there are around 300,000 active chamas, each managing […]