The possible upsides of making GSI the go-to loan repayment method
Company

The possible upsides of making GSI the go-to loan repayment method

The Federal government initiated the Global Standing Instruction (GSI) to nip the issue of non-performing loans and unrepentant loan defaulters in the bud. Unfortunately, the implementation of this very powerful tool has been limited.

How to turn first-time borrowers into repeat customers
Borrower information

How to turn first-time borrowers into repeat customers

Turning first-time borrowers into repeat customers requires more than just approving a loan, it depends on the entire experience from application to repayment. When borrowers encounter clear terms, fast disbursement, and supportive communication, they are far more likely to return. Consistency, transparency, and thoughtful follow-up all play a role in building trust over time. For lenders, focusing on these moments can transform one-time users into long-term, loyal customers.

The risks and benefits of mobile apps for financial inclusion
Information

The risks and benefits of mobile apps for financial inclusion

Read about the pros and cons of using mobile apps as a tool for financial inclusion