How borrower behaviors have shifted under the threat of GSI
Industry Information

How borrower behaviors have shifted under the threat of GSI

GSI is making borrowers think twice before taking out loans, pay closer attention to the fine print of loan agreements, and more.

How direct debit works in Malawi
Industry Information

How direct debit works in Malawi

This report provides a deep dive into the direct debit ecosystem in Malawi from 2019 to 2024. It also examines the regulatory framework governing the system.

How to communicate with delinquent borrowers
FAQs

How to communicate with delinquent borrowers

Delinquent borrowers — whose loans are past due and remain unpaid — often challenge even the most empathic lenders who excel at customer communication. Learn how to communicate with them today