Frequently asked questions on USSD channel for loans
Lender information

Frequently asked questions on USSD channel for loans

This FAQ explains how the USSD loan channel works, what users can do on it, and what to know when troubleshooting or setting it up.

When to adopt a collection system and when manual follow-up works better
Growth marketing

When to adopt a collection system and when manual follow-up works better

The decision to move from manual follow up to an automated collection system depends on a mix of volume, customer segments, and the type of engagement the lender wants to maintain.

What is on-lending and how does it work?
FAQs

What is on-lending and how does it work?

While there are several ways to finance a lending business, on-lending remains one of the most underutilized methods, likely due to a lack of information.