What to do when you cannot repay your loan on time 
Borrower information

What to do when you cannot repay your loan on time 

Missing a loan repayment deadline can be stressful, but how you respond matters more than the setback itself. The best first step is to contact your lender early, explain your situation, and explore available options such as extensions, restructuring, or revised payment plans. Ignoring the issue can lead to added fees, damaged credit history, or aggressive recovery actions. By acting quickly and communicating honestly, borrowers can often reduce the impact and work toward a manageable solution.

How to verify borrower’s ID
How to

How to verify borrower’s ID

In a country where there’s a huge consumer credit gap, high inflation and poverty rates, loans are definitely in high demand. As a lender, this means you get a high influx of loan applications daily. And guess what? You have to verify the identities of every single borrower that passes through your funnel. Character is […]

A cultural view of loan defaults in Zambia
Industry Information

A cultural view of loan defaults in Zambia

This report analyzes loan defaults in Zambia from 2019 to 2024 through a cultural lens, focusing on personal and consumer lending.