How we are using AI and ChatGPT to transform our internal support
Company

How we are using AI and ChatGPT to transform our internal support

We loaded all our existing knowledge base into our internal ChatGPT support system and the results were impressive!

SnapCash, Irorun and other apps for 50,000 naira in Nigeria
Borrower information

SnapCash, Irorun and other apps for 50,000 naira in Nigeria

From as little as 2,000 naira to as much as 50,000 naira, the goal remains the same: to address immediate emergencies.

Customer count or profitability: which is more important for a lender?
Growth marketing

Customer count or profitability: which is more important for a lender?

For lenders, growth often brings a key dilemma: should the focus be on increasing customer count or maximizing profitability? While attracting more borrowers can boost market presence and long-term opportunities, it can also strain resources and increase risk if not managed carefully. On the other hand, prioritizing profitability ensures sustainable operations but may limit market share and growth potential. Striking the right balance between these two objectives is crucial for building a lending business that is both competitive and financially resilient.