Frequently asked questions on USSD channel for loans
This FAQ explains how the USSD loan channel works, what users can do on it, and what to know when troubleshooting or setting it up.
Building borrower trust in markets with loan sharks and scams
This article explores the facts behind borrower behavior, highlights where lenders often fail, and sets out ways to close the gap.
How direct debit works in Kenya
This report provides a deep dive into the direct debit ecosystem in Kenya from 2019 to 2024. It examines the regulatory framework governing the system, identifies key players shaping its evolution, and explores the various use cases that have driven its adoption.