What do borrowers want from lenders?
Understanding what borrowers truly want goes beyond offering quick loans or competitive rates. Today’s borrowers value transparency, speed, flexibility, and a seamless digital experience. They want lenders who communicate clearly, offer fair terms, and provide support when it matters most. Meeting these expectations is not just about attracting customers, it’s about building trust, loyalty, and long-term relationships in an increasingly competitive lending market.
The risks and benefits of mobile apps for financial inclusion
Read about the pros and cons of using mobile apps as a tool for financial inclusion
How to comply with FCCPC’s new consumer lending regulations
If you gain any form of benefit from a lending transaction, whether in cash, goods, commissions, or barter, the FCCPC considers you covered under these regulations.