Effective loan collections for lenders in Kenya
The Kenyan lending space is unique. Mobile loans are a good opportunity for millions, yet they also come with high default rates.
How to communicate with delinquent borrowers
Delinquent borrowers — whose loans are past due and remain unpaid — often challenge even the most empathic lenders who excel at customer communication. Learn how to communicate with them today
Why GSI fails for borrowers with unpredictable income
Today, we’ll be highlighting three major challenges lenders may encounter when using GSI to recover loans from borrowers with unpredictable income: