When to adopt a collection system and when manual follow-up works better
The decision to move from manual follow up to an automated collection system depends on a mix of volume, customer segments, and the type of engagement the lender wants to maintain.
5 ways non-financial companies offer loans
In this article, we break down five models of how non-financial companies are embedding loans into their customer experience.
How to track and reduce your loan portfolio’s delinquency rate
The delinquency rate measures the share of loans in your portfolio that are past due. In simple terms, it’s the percentage of loans with missed payments (often defined as 30, 60 or 90 days late).

