5 Freshworks features to improve your customer support team’s productivity
Company

5 Freshworks features to improve your customer support team’s productivity

Lendsqr recently partnered with Freshworks to give every lender on our platform $10k credit to use on their customer support channels

Why we built our lenders’ web app and how it has changed lending forever
Company

Why we built our lenders’ web app and how it has changed lending forever

“It’s going to change lending forever and we’re not ashamed to say we will be the ones to do that.” Adedeji Olowe, Founder, Lendsqr

How do lenders handle failed direct debit attempts?
Lender information

How do lenders handle failed direct debit attempts?

This article walks through how lenders actually handle failed direct debit attempts in practice. It focuses on what finance and operations teams need to understand, from root causes and notifications to retries, customer communication, dispute handling, and compliance considerations