You can now recover your Lendsqr account

Hello there! 👋

Happy new month and welcome to March!

For us at Lendsqr, it’s another opportunity to share with you the latest updates and developments our products have undergone to enhance your lending experience, making it easier and faster.

Let’s dive into the exciting advancements we’ve made since the last newsletter and what’s in store for you this March.

What’s New

🔑 You can now recover your Lendsqr account 

We have introduced a seamless process for account recovery, even if you’ve lost access to your two-factor authentication (2FA) devices.  Now, when activating 2FA, you’ll generate recovery codes to ensure access in case of emergencies.

What does this mean for you?

• In the case that you have already activated 2FA, you have to deactivate your 2FA first.
• Upon deactivation, you can generate a set of recovery codes for future use when reactivating 2FA.

Click here to learn more about how this works.

🛡️ Mandatory 2FA setting for your team members

In our continued dedication to your security, we’ve introduced a new setting on the admin console. As the admin of your organization, you can now require 2FA from all team members. This ensures that access to your organization’s resources is restricted to members with activated 2FA, enhancing overall security. 

Learn more

🚪 Introducing OTP verification for unverified lenders during login

To enhance security and verification, we’ve added OTP verification for phone numbers during login. This step ensures access to the number used during onboarding and facilitates updating to a new phone number. Once verified, this process becomes a one-time requirement, streamlining your login experience.

🔒 Enhanced security for invited admins with OTP verification

We’ve reinforced security for invited admins and team members within your organization by implementing phone number OTP verification during the setup process. This means that when inviting new admins, they’ll need to undergo an additional layer of authentication, fortifying the protection of your account.

What’s Better?

💳 Verve card payments now accepted via Paystack

Your customers can now utilize Verve cards to repay loans through Paystack. This integration offers a seamless repayment experience directly on your web app, providing added convenience and flexibility for your customers.

🔄 Enhanced loan application flow on your web app

In our commitment to enhancing user experience and optimizing E-mandates, we’ve introduced a new button in the loan application flow. This button empowers your customers to confirm the successful activation of a mandate for their loan directly within the application page.

Additionally, your customers can easily access activation details directly on the application page, streamlining the overall process.

What’s Cooking?

🔍 Ability to edit customer data directly from the admin console

In response to feedback from you, we’re introducing a feature that enables you to edit customer details directly from the admin console. This includes crucial information such as names, phone numbers, addresses, and next of kin details. By providing this capability, we ensure that you can maintain accurate and up-to-date customer records effortlessly.

📝 Ability to view, edit and delete liens on the admin console

We understand the frustrations caused by unresolved transactions and the impact they have on your operations. Therefore, we’re introducing a new feature that allows you to view, edit, and delete liens directly from the admin console. Liens are often created when transactions encounter issues, blocking funds and causing delays. With this functionality, you can take control of your transactions, swiftly resolving issues without relying on external support. 

For more information about these features and updates, view our changelog or to schedule a consultation on navigating them, please reach out to us at [email protected] and we’ll be more than happy to help. Remember, your satisfaction fuels our commitment to excellence.