How to communicate with delinquent borrowers
FAQs

How to communicate with delinquent borrowers

Delinquent borrowers — whose loans are past due and remain unpaid — often challenge even the most empathic lenders who excel at customer communication. Learn how to communicate with them today

Reduce abandoned loan offers by 50% with fewer surprises

Reduce abandoned loan offers by 50% with fewer surprises

What’s Cooking? 🧾 Get mandates on all your customer accounts at once We’re working on a significant upgrade to how mandates are set up on your customer’s accounts. Soon, you’ll be able to configure mandates across all accounts tied to a customer’s BVN in a single process. Currently, customers can only create direct debit mandates […]

Why consistent credit reporting builds lender credibility
Industry Information

Why consistent credit reporting builds lender credibility

In this article, we examine how consistent credit reporting enhances lender credibility, explore the specific benefits for both fintech and traditional lenders, and outline how institutions can implement reporting practices that deliver measurable results.