5 reasons why borrowers don’t come back
Many lenders focus heavily on acquisition but overlook a quieter, more costly problem: why borrowers don’t return. The truth is, repeat borrowing isn’t just about need; it’s about experience. When customers encounter hidden fees, rigid repayment structures, slow disbursements, poor communication, or feel unsupported during moments of financial stress, they remember. And when the next need arises, they don’t come back, they look elsewhere. Understanding these friction points is critical, because in lending, retention is often the clearest signal of trust earned or lost.
Lendsqr launches lending-as-a-service platform in Kenya
Lendsqr launches lending-as-a-service platform in Kenya to boost financial inclusion and support loacal lenders
Who regulates lending in Zimbabwe
Behind every loan approval or denial is a complex system of laws and regulators meant to keep things in check. This article explores Zimbabwe’s lending environment, who regulates it, what laws apply, how interest rates are controlled, and how these systems affect people.
