Frequently Asked Questions on Credit Reporting
Here are some of the most frequently asked questions about credit reporting that lenders or prospective lenders (especially in Africa) should keep in mind.
How do lenders handle failed direct debit attempts?
This article walks through how lenders actually handle failed direct debit attempts in practice. It focuses on what finance and operations teams need to understand, from root causes and notifications to retries, customer communication, dispute handling, and compliance considerations
Building a pre-approval flow that doesn’t feel like a trap
A good pre-approval experience shows users exactly what they’re getting, why it matters, and how to proceed without surprises.