How to communicate with delinquent borrowers
FAQs

How to communicate with delinquent borrowers

Delinquent borrowers — whose loans are past due and remain unpaid — often challenge even the most empathic lenders who excel at customer communication. Learn how to communicate with them today

Key providers for lenders in Rwanda: Credit bureaus, credit scoring, and payments providers
Lender information

Key providers for lenders in Rwanda: Credit bureaus, credit scoring, and payments providers

These key providers for lenders in Rwanda have built a financial infrastructure that's helping lenders focus on growth instead of grappling with inefficiencies.

Who regulates lending in Kenya?
Industry Information

Who regulates lending in Kenya?

Kenya has been at the forefront of digital lending, making it easier than ever for ordinary citizens to access credit. Just a decade ago, getting a loan meant filling out endless paperwork, waiting in long bank queues, and often needing collateral that many people simply didn’t have. Then came mobile lending apps promising “easier” loans. […]