Best KYC providers for lenders in East Africa
Industry Information

Best KYC providers for lenders in East Africa

To stay secure and competitive, lenders across Kenya, Uganda, Tanzania, and Rwanda need reliable KYC solutions tailored to the region’s unique dynamics.

How the bad debt expense formula helps lenders track risk
Lender information

How the bad debt expense formula helps lenders track risk

What starts as a basic calculation of bad debt becomes a useful tool to guide decisions across the lending cycle.

A cultural view of loan defaults in Kenya
Industry Information

A cultural view of loan defaults in Kenya

Executive summary  From 2019 to 2024, Kenya experienced a steady rise in personal and consumer loan defaults, driven not just by economic challenges, but deeply rooted cultural behaviors, social expectations, and shifting attitudes towards debt. While formal banks, microfinance institutions, and mobile lenders expanded access to credit, repayment struggles mirrored longstanding cultural and communal dynamics. […]