How to train field agents for compliant debt recovery
Lender information

How to train field agents for compliant debt recovery

This article breaks down how lenders can build a structured, modern training framework that supports compliant and effective debt recovery.

Credit bureaus, credit scoring, and payments providers for lenders in Ghana
Industry Information

Credit bureaus, credit scoring, and payments providers for lenders in Ghana

Credit bureaus are the gatekeepers of reliable data, and in a place like Ghana, where non-performing loans (NPLs) hover around 24.3% according to CEIC data, data accuracy isn’t just helpful—it’s non-negotiable. With access to transparent borrower data, lenders are no longer flying blind—they can effectively sift out high-risk borrowers and reduce default rates, turning chaos […]

How some Nigerians get into chronic debt, and how to get out
Borrower information

How some Nigerians get into chronic debt, and how to get out

Let's face it – getting caught in a debt spiral is easier than we'd like to admit. Kiki's story shows how quickly a celebration can turn into a financial nightmare. But here's the good news: there's always a way out, even when things seem hopeless.