How we are using AI and ChatGPT to transform our internal support
We loaded all our existing knowledge base into our internal ChatGPT support system and the results were impressive!
How direct debit works in Malawi
This report provides a deep dive into the direct debit ecosystem in Malawi from 2019 to 2024. It also examines the regulatory framework governing the system.
A cultural view of loan defaults in South Africa
If lenders and policymakers in South Africa can meet borrowers where they are economically, culturally, and socially, there may be a path forward that improves financial access while reducing default risk.


