How we are using AI and ChatGPT to transform our internal support
Company

How we are using AI and ChatGPT to transform our internal support

We loaded all our existing knowledge base into our internal ChatGPT support system and the results were impressive!

How direct debit works in Malawi
Industry Information

How direct debit works in Malawi

This report provides a deep dive into the direct debit ecosystem in Malawi from 2019 to 2024. It also examines the regulatory framework governing the system.

A cultural view of loan defaults in South Africa
Industry Information

A cultural view of loan defaults in South Africa

If lenders and policymakers in South Africa can meet borrowers where they are economically, culturally, and socially, there may be a path forward that improves financial access while reducing default risk.