How manual underwriting still fits into an automated loan process
Growth marketing

How manual underwriting still fits into an automated loan process

Across Africa, automation has changed how lenders think about credit. Mobile-first lending apps, USSD-based products, and fully digitized bank loans have brought speed and scale that would have been impossible through paper forms and long committee meetings. A borrower who once had to queue in a branch can now get money in minutes, thanks to […]

Credit bureaus, credit scoring, and payments gateways for lenders in Kenya
Industry Information

Credit bureaus, credit scoring, and payments gateways for lenders in Kenya

Financial inclusion in Kenya has made remarkable strides, largely driven by the rapid adoption of online loans. The ease and accessibility of digital lending solutions through payment gateways in Kenya and credit bureaus have created a new frontier for millions of Kenyans previously excluded from traditional financial services. Mobile money has been a game changer […]

How do lenders handle failed direct debit attempts?
Lender information

How do lenders handle failed direct debit attempts?

This article walks through how lenders actually handle failed direct debit attempts in practice. It focuses on what finance and operations teams need to understand, from root causes and notifications to retries, customer communication, dispute handling, and compliance considerations