5 key qualities borrowers look for in a lender
Growth marketing

5 key qualities borrowers look for in a lender

While countless articles detail what lenders want in a borrower, we've flipped the script to highlight what borrowers look for in a lender. So, what qualities convince a borrower that a lender is the right choice?

5 common mistakes first-time lenders make
Industry Information

5 common mistakes first-time lenders make

Starting a lending business can feel straightforward, but many first-time lenders quickly run into avoidable pitfalls. From weak credit assessment processes to unclear loan terms and poor borrower communication, small missteps can lead to costly outcomes like defaults and low customer retention. These early mistakes often stem from focusing too much on disbursement and not enough on structure, risk, and experience. Understanding where things typically go wrong is the first step to building a more resilient and effective lending operation.

How do lenders handle failed direct debit attempts?
Lender information

How do lenders handle failed direct debit attempts?

This article walks through how lenders actually handle failed direct debit attempts in practice. It focuses on what finance and operations teams need to understand, from root causes and notifications to retries, customer communication, dispute handling, and compliance considerations