When silence speaks volume: communicating with defaulters 101
Lender information

When silence speaks volume: communicating with defaulters 101

For small and medium lenders, communicating with defaulters is like walking a tightrope. Do it well; you might salvage the relationship and recover your money. Handle it poorly, and you risk losing not just your funds but also your reputation.

How to provide the best customer experience as a lender
Growth marketing

How to provide the best customer experience as a lender

At our last count, we found over 200 loan apps in Nigeria and without a doubt, many more lenders are still building behind the scenes, getting ready to launch. Even though the wide credit gap means there are many potential customers available for the taking, now more than ever is the best time to discover […]

Why lenders check credit reports and what they really look for
How to

Why lenders check credit reports and what they really look for

Credit reports sit quietly in the background of lending, yet they influence almost every decision a lender makes.