How to track and reduce your loan portfolio’s delinquency rate
Lender information

How to track and reduce your loan portfolio’s delinquency rate

The delinquency rate measures the share of loans in your portfolio that are past due. In simple terms, it’s the percentage of loans with missed payments (often defined as 30, 60 or 90 days late).

A cultural view of loan defaults in Namibia
Industry Information

A cultural view of loan defaults in Namibia

From 2019 to 2024, Namibia has witnessed growing household borrowing alongside a noticeable rise in defaults

How to use psychological triggers in your debt collection messages
Growth marketing

How to use psychological triggers in your debt collection messages

This article breaks down how to apply specific psychological triggers in your debt collection messages in a way that increases voluntary repayment and preserves long-term customer relationships.