How we are using AI and ChatGPT to transform our internal support
Company

How we are using AI and ChatGPT to transform our internal support

We loaded all our existing knowledge base into our internal ChatGPT support system and the results were impressive!

What it takes to be a digital money lender
How to

What it takes to be a digital money lender

Fintech, especially digital lending, is one of the fastest growing sectors in every economy in the world. It’s no surprise that everyone wants to dabble into digital lending as their first foray into the exciting and extremely innovative world of fintech. But should you be a digital lender?

When to adopt a collection system and when manual follow-up works better
Growth marketing

When to adopt a collection system and when manual follow-up works better

The decision to move from manual follow up to an automated collection system depends on a mix of volume, customer segments, and the type of engagement the lender wants to maintain.