5 loan marketing ideas for digital-first lenders
If you run a digital-first lending business in Africa you already understand how competitive this space can be. Customers expect fast responses, clear information, and a sense that they can trust you with their money. Every interaction counts, but the very first interaction often happens before you even know someone is looking for you. Most […]
How to restructure loans and work with struggling borrowers
Loan restructuring is a common aspect of being a money lender. Borrowers, with sincere intentions to repay, often face hurdles such as economic shifts, unexpected emergencies, and other unforeseen circumstances. So, here are the ways you can help restructure loans for these borrowers.
How do lenders handle failed direct debit attempts?
This article walks through how lenders actually handle failed direct debit attempts in practice. It focuses on what finance and operations teams need to understand, from root causes and notifications to retries, customer communication, dispute handling, and compliance considerations
