4 alternative lending channels to reach underserved borrowers
Information

4 alternative lending channels to reach underserved borrowers

Most African countries need easier access to credit. While there has been substantial progress over the past decade, access to finance remains a daunting constraint in Africa. So, how do we connect with these underserved populations and bring credit closer to them?

How to get a business loan in Kenya
How to

How to get a business loan in Kenya

The reality for most Kenyan entrepreneurs today is that they're full of ideas but lack the capital to execute. Securing a business loan can be an overwhelming process but in this guide, we've made it easier for you to understand.

How to turn first-time borrowers into repeat customers
Borrower information

How to turn first-time borrowers into repeat customers

Turning first-time borrowers into repeat customers requires more than just approving a loan, it depends on the entire experience from application to repayment. When borrowers encounter clear terms, fast disbursement, and supportive communication, they are far more likely to return. Consistency, transparency, and thoughtful follow-up all play a role in building trust over time. For lenders, focusing on these moments can transform one-time users into long-term, loyal customers.