Tell your lending story. Win N50,000! 🏆
Every lender has a story, the challenges, the breakthroughs, and the lessons that shaped their journey. Now’s your chance to share yours and win ₦50,000! 🏆 Whether you’re a micro-lender, digital lender, or traditional finance operator, we want to hear how you built, grew, or transformed your lending process. Your experience could inspire others and highlight what it really takes to succeed in lending.
5 reasons why borrowers don’t come back
Many lenders focus heavily on acquisition but overlook a quieter, more costly problem: why borrowers don’t return. The truth is, repeat borrowing isn’t just about need; it’s about experience. When customers encounter hidden fees, rigid repayment structures, slow disbursements, poor communication, or feel unsupported during moments of financial stress, they remember. And when the next need arises, they don’t come back, they look elsewhere. Understanding these friction points is critical, because in lending, retention is often the clearest signal of trust earned or lost.
Are lenders evil for charging high interest rates?
The average lender today typically charges 4% — 10% per month (48% — 120% per year). Whoa. It makes you wonder how they recover loans at these rates. At first glance, it seems outrageous, even exploitative but there’s more to the story when you consider the risks and costs lenders face in Nigeria’s financial landscape.