A cultural view of loan defaults in Sierra Leone
Industry Information

A cultural view of loan defaults in Sierra Leone

Behind every unpaid loan is a story shaped by social ties, informal safety nets, and shifting expectations around debt. Understanding these nuances is key to building a lending system that balances risk with empathy.

How do lenders handle failed direct debit attempts?
Lender information

How do lenders handle failed direct debit attempts?

This article walks through how lenders actually handle failed direct debit attempts in practice. It focuses on what finance and operations teams need to understand, from root causes and notifications to retries, customer communication, dispute handling, and compliance considerations

How to assess loan applications for individual borrowers  
How to

How to assess loan applications for individual borrowers  

Here's how to thoroughly assess loan applications for individual borrowers to reduce non-performing loans in your loan portfolio