How to grow your customer base as a lender
Growing your customer base as a lender requires more than just offering loans. It’s about understanding your market, building trust, leveraging digital channels, and creating experiences that keep borrowers coming back. This guide explores actionable strategies to attract and retain clients effectively.
How to report defaults to credit bureaus responsibly
This article explains how to report defaults correctly. It covers checking information, notifying borrowers, handling disputes, and keeping proper internal controls.
Who regulates lending in Kenya?
Kenya has been at the forefront of digital lending, making it easier than ever for ordinary citizens to access credit. Just a decade ago, getting a loan meant filling out endless paperwork, waiting in long bank queues, and often needing collateral that many people simply didn’t have. Then came mobile lending apps promising “easier” loans. […]