How to provide the best customer experience as a lender
Growth marketing

How to provide the best customer experience as a lender

Learn ways you can enhance your customers’ experience to drive retention and grow your customer base

Programu 5 Bora za Mikopo ya Ksh 5,000 Nchini Kenya
Borrower information

Programu 5 Bora za Mikopo ya Ksh 5,000 Nchini Kenya

Wakenya wengi hupata chini ya Ksh 50,000 kwa mwezi, huku wastani wa mapato ya kila mwezi ukiwa Ksh 20,123. Ili kuelewa hali hii vizuri, kuishi kwa starehe nchini Kenya siku hizi kunahitaji takriban Ksh 150,000 kwa mwezi. Hii inaonyesha kuwa idadi kubwa ya Wakenya huishi kwa bajeti finyu na huenda wakapata ugumu wa kukidhi mahitaji […]

Why your loan default rate is high and five data points you’re ignoring
Industry Information

Why your loan default rate is high and five data points you’re ignoring

Many lenders blame late payments on “bad borrowers,” but the real problem is often hidden in the data they overlook. This article explains why your default rate is higher than it should be and highlights five powerful data points, often ignored by lenders that can dramatically improve underwriting accuracy, borrower monitoring, and repayment performance.