How to report defaults to credit bureaus responsibly
Lender information

How to report defaults to credit bureaus responsibly

This article explains how to report defaults correctly. It covers checking information, notifying borrowers, handling disputes, and keeping proper internal controls.

How to provide the best customer experience as a lender
Growth marketing

How to provide the best customer experience as a lender

Learn ways you can enhance your customers’ experience to drive retention and grow your customer base

How lenders should prepare for the new credit guarantee era
Industry Information

How lenders should prepare for the new credit guarantee era

The following guidance grounded in NCGC’s own structure, principles and announcements explains how banks and fintechs can get ready internally, shape the right loan offerings, align their credit and risk frameworks, educate borrowers, and coordinate across teams for this new guarantee-driven lending ecosystem.