How do lenders handle failed direct debit attempts?
Lender information

How do lenders handle failed direct debit attempts?

This article walks through how lenders actually handle failed direct debit attempts in practice. It focuses on what finance and operations teams need to understand, from root causes and notifications to retries, customer communication, dispute handling, and compliance considerations

Can medical debt affect your credit even if you’ve paid it off?
Borrower information

Can medical debt affect your credit even if you’ve paid it off?

The hardest part about medical bills is how little control you have over them. They can show up without warning, and once they go to collections, they stay with you.

5 issues that lenders have with Nigerian credit bureaus
Industry Information

5 issues that lenders have with Nigerian credit bureaus

Before Nigerian credit bureaus were created, banks operated as lone wolves, reluctant to share credit information with third parties. They also didn’t have ways of knowing if a borrower had unpaid loans with other banks/financial institutions. As such, borrowers could easily secure multiple loans and cart away funds from different institutions without the lenders knowing. […]