How direct debit works in Kenya
This report provides a deep dive into the direct debit ecosystem in Kenya from 2019 to 2024. It examines the regulatory framework governing the system, identifies key players shaping its evolution, and explores the various use cases that have driven its adoption.
How to grow your customer base as a lender
Growing your customer base as a lender requires more than just offering loans. It’s about understanding your market, building trust, leveraging digital channels, and creating experiences that keep borrowers coming back. This guide explores actionable strategies to attract and retain clients effectively.
A cultural view of loan defaults in Tanzania
This article presents a comprehensive cultural and behavioral analysis of loan defaults in Tanzania, drawing on Central Bank data, academic research, case studies, and media reports to offer an accessible, nuanced understanding of this critical issue.

