Frequently asked questions on USSD channel for loans
Lender information

Frequently asked questions on USSD channel for loans

This FAQ explains how the USSD loan channel works, what users can do on it, and what to know when troubleshooting or setting it up.

How the bad debt expense formula helps lenders track risk
Lender information

How the bad debt expense formula helps lenders track risk

What starts as a basic calculation of bad debt becomes a useful tool to guide decisions across the lending cycle.

7 early warning indicators before default rates spike
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7 early warning indicators before default rates spike

Below are seven early warning indicators that consistently show up before default rates begin to climb. These are drawn from transactional patterns, borrower behaviour, and portfolio-level observations that lenders can operationalise without speculation.