You can now assign account managers to your customers
We’ve made customer management more streamlined for you and your team. We’ve added an ‘Account Manager’ role to the admin console. Now, you can invite a team member, assign them as an account manager, and link them to a customer. T
When to adopt a collection system and when manual follow-up works better
The decision to move from manual follow up to an automated collection system depends on a mix of volume, customer segments, and the type of engagement the lender wants to maintain.
Ethical ways to recover loans
A not-so-fun fact you need to know about running a lending business is that the biggest challenge every Nigerian lender faces is not technology, capital or regulatory constraints, but how to recover loans and the scary fact is that Nigerians don’t pay back their loans. While one might be tempted to sympathize and assume that […]
