Frequently asked questions about open banking in Africa
This FAQ is written for people who are trying to make sense of how open banking affects real operations.
Frequently asked questions on direct debit mandates for loan repayment
Direct debit mandates have become a common tool for loan repayment, helping lenders automate collections and reduce missed payments. But for many borrowers and even lenders, questions still arise around how these mandates work, what consent really means, and how disputes or cancellations are handled. From setup and authorization to compliance and customer protection, understanding the key aspects of direct debit is essential for building a smooth, transparent, and trustworthy repayment process.
Lending with USSD – opportunities, challenges, and limitations
While access to mobile phones is available, smartphones are not as easy to come by. For this reason, an alternative lending channel like USSD that is easily accessible becomes necessary.