How to communicate with delinquent borrowers
FAQs

How to communicate with delinquent borrowers

Delinquent borrowers — whose loans are past due and remain unpaid — often challenge even the most empathic lenders who excel at customer communication. Learn how to communicate with them today

How to get a lending license in Kenya
License

How to get a lending license in Kenya

To get a lending license in Kenya, your application must be accompanied by these documents.

How lending software for small lenders levels the playing field with big banks
Lender information

How lending software for small lenders levels the playing field with big banks

Banks used to win by size because lending rewarded scale: large banks employed armies of underwriters, maintained branches in every district, and stored customer records in costly legacy systems that slowed change and hid useful data. Small lenders could move faster in a neighbourhood or a niche, yet that speed rarely translated into wide reach […]