How to communicate with delinquent borrowers
FAQs

How to communicate with delinquent borrowers

Delinquent borrowers — whose loans are past due and remain unpaid — often challenge even the most empathic lenders who excel at customer communication. Learn how to communicate with them today

OnePesa vs. FlexiCash – Which is the best loan app in Tanzania?
Borrower information

OnePesa vs. FlexiCash – Which is the best loan app in Tanzania?

Getting access to credit in Tanzania has never been simple. For years, many people, especially those without formal jobs, collateral, or long banking histories have found themselves locked out of traditional financial services. Even for salaried individuals, the process of borrowing from a bank often involves days of paperwork, rigid eligibility criteria, and long waits […]

Effective loan collections for lenders in South Africa
Lender information

Effective loan collections for lenders in South Africa

This article breaks down what effective loan collection looks like in the South African context, what’s holding lenders back, and how to improve results without increasing risk.