How to provide the best customer experience as a lender
Learn ways you can enhance your customers’ experience to drive retention and grow your customer base
You can now activate your direct debit mandates in 1 minute
Our direct debit system is now equipped with E-Mandate, an addition that puts control directly in the hands of your customers. Gone are the days when you and your customers have to chase bank officers around to approve mandates.
How to use psychological triggers in your debt collection messages
This article breaks down how to apply specific psychological triggers in your debt collection messages in a way that increases voluntary repayment and preserves long-term customer relationships.

