FCCPC’s new consumer lending regulation
This guide breaks down what the new FCCPC regulations mean, who they apply to, and how affected businesses can prepare.
How to turn first-time borrowers into repeat customers
Turning first-time borrowers into repeat customers requires more than just approving a loan, it depends on the entire experience from application to repayment. When borrowers encounter clear terms, fast disbursement, and supportive communication, they are far more likely to return. Consistency, transparency, and thoughtful follow-up all play a role in building trust over time. For lenders, focusing on these moments can transform one-time users into long-term, loyal customers.
Which is better for loan repayments: Cards or Direct Debit?
Explore the use of debit cards and direct debit as options for lenders and which is more effective for loan recovery