Frequently asked questions on data privacy laws for loan apps
Borrower information

Frequently asked questions on data privacy laws for loan apps

As digital lending grows, so do concerns around how borrower data is collected, stored, and used. For many loan apps, navigating data privacy laws can feel complex, especially with evolving regulations across different markets. From consent and data sharing to security and compliance, lenders often face recurring questions about what is required and what best practice looks like. Addressing these concerns clearly is essential not just for regulatory compliance, but for building borrower trust in an increasingly data-driven lending environment.

Lending with USSD – opportunities, challenges, and limitations
Industry Information

Lending with USSD – opportunities, challenges, and limitations

While access to mobile phones is available, smartphones are not as easy to come by. For this reason, an alternative lending channel like USSD that is easily accessible becomes necessary.

A cultural view of loan defaults in Kenya
Industry Information

A cultural view of loan defaults in Kenya

Executive summary  From 2019 to 2024, Kenya experienced a steady rise in personal and consumer loan defaults, driven not just by economic challenges, but deeply rooted cultural behaviors, social expectations, and shifting attitudes towards debt. While formal banks, microfinance institutions, and mobile lenders expanded access to credit, repayment struggles mirrored longstanding cultural and communal dynamics. […]