How to provide the best customer experience as a lender
At our last count, we found over 200 loan apps in Nigeria and without a doubt, many more lenders are still building behind the scenes, getting ready to launch. Even though the wide credit gap means there are many potential customers available for the taking, now more than ever is the best time to discover […]
How to grow your customer base as a lender
A solid customer base is a sign of a healthy business and the quarter on quarter growth is a metric that every smart investor peers at with eagle eyes.
Lending with USSD – opportunities, challenges, and limitations
While access to mobile phones is available, smartphones are not as easy to come by. For this reason, an alternative lending channel like USSD that is easily accessible becomes necessary.