What is the Credit Card Act and why was it introduced?
In the years before 2009, credit cards had become one of the most common forms of consumer borrowing in the United States. By 2008, household credit card debt had climbed past $900 billion, according to Federal Reserve data, and card issuers were enjoying some of their most profitable years. The business model was clear: interest […]
5 signs you’re not ready for lending automation
This article outlines five signs that your lending business may not yet be ready for automation and how to close those breaches to build a foundation that supports sustainable, intelligent lending.
Why modern lenders need fair debt collection strategies
Debt collection has become one of the most sensitive parts of lending. Borrowers are more informed than ever, regulators in Africa and around the world continue to tighten expectations, and credit markets rely heavily on trust. Recovery still matters for the bottom line, but the way lenders go about it matters even more. A fair, […]