How do lenders handle failed direct debit attempts?
Lender information

How do lenders handle failed direct debit attempts?

This article walks through how lenders actually handle failed direct debit attempts in practice. It focuses on what finance and operations teams need to understand, from root causes and notifications to retries, customer communication, dispute handling, and compliance considerations

5 signs you’re not ready for lending automation
Lender information

5 signs you’re not ready for lending automation

This article outlines five signs that your lending business may not yet be ready for automation and how to close those breaches to build a foundation that supports sustainable, intelligent lending.

What Chamas and SACCOs can teach lenders about group lending
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What Chamas and SACCOs can teach lenders about group lending

Group finance has a reach that many fintechs still underestimate. In Kenya, SACCOs that operate under regulation reported 6.84 million members in 2023, a number that shows how much formal group lending has grown. Beyond that, informal savings groups called chamas are even more widespread. Estimates suggest there are around 300,000 active chamas, each managing […]