A cultural view of loan defaults in Kenya
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A cultural view of loan defaults in Kenya

Executive summary  From 2019 to 2024, Kenya experienced a steady rise in personal and consumer loan defaults, driven not just by economic challenges, but deeply rooted cultural behaviors, social expectations, and shifting attitudes towards debt. While formal banks, microfinance institutions, and mobile lenders expanded access to credit, repayment struggles mirrored longstanding cultural and communal dynamics. […]

How lenders should prepare for the new credit guarantee era
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How lenders should prepare for the new credit guarantee era

The following guidance grounded in NCGC’s own structure, principles and announcements explains how banks and fintechs can get ready internally, shape the right loan offerings, align their credit and risk frameworks, educate borrowers, and coordinate across teams for this new guarantee-driven lending ecosystem.

How direct debit is simplifying payment collection!
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How direct debit is simplifying payment collection!

Read how direct debit is simplifying payment collection!