How to design a customer centric lending product
A good product is one which fits and addresses specific needs of the market. It’s almost impossible to gain market share or domination without tailoring one’s offerings to the needs of customers.
Drafting a strategy for your lending business
The business strategy is the foundation of every business, it provides guidance to what the organization is set-up to achieve. The first step towards building a strong lending business, with long-term sustainable growth is having a clearly defined strategy. In simple terms, your strategy tells your stakeholders (internal and external) what your organization will be […]
Service providers for lenders in Zambia: Credit bureaus, payments providers, KYC, IT providers
Get with the program: lending is not just about disbursing money—it involves calculated risk, smooth operations, and trust. Today, it is a symphony of services working in perfect harmony. Without credit bureaus, how do you gauge whether someone is likely to repay their loan? Without payment providers, how do you ensure the funds get to […]