How to use psychological triggers in your debt collection messages
Growth marketing

How to use psychological triggers in your debt collection messages

This article breaks down how to apply specific psychological triggers in your debt collection messages in a way that increases voluntary repayment and preserves long-term customer relationships.

Who regulates lending in Kenya?
Industry Information

Who regulates lending in Kenya?

Kenya has been at the forefront of digital lending, making it easier than ever for ordinary citizens to access credit. Just a decade ago, getting a loan meant filling out endless paperwork, waiting in long bank queues, and often needing collateral that many people simply didn’t have. Then came mobile lending apps promising “easier” loans. […]

What rising NPLs actually cost a lending business beyond the obvious
Industry Information

What rising NPLs actually cost a lending business beyond the obvious

Explore the deeper cost structure behind rising NPLs and why lenders pay attention to them long before they dominate financial reports.