A cultural view of loan defaults in Kenya
Industry Information

A cultural view of loan defaults in Kenya

Executive summary  From 2019 to 2024, Kenya experienced a steady rise in personal and consumer loan defaults, driven not just by economic challenges, but deeply rooted cultural behaviors, social expectations, and shifting attitudes towards debt. While formal banks, microfinance institutions, and mobile lenders expanded access to credit, repayment struggles mirrored longstanding cultural and communal dynamics. […]

Best loan management software for Namibian lenders: Lendsqr vs. Delter IT
How to

Best loan management software for Namibian lenders: Lendsqr vs. Delter IT

This article is here to help you decide between two platforms that claim they can turn your loan management into a smooth sailing experience: Lendsqr and Delter IT. But which one is actually built for the Namibian lending reality? Let’s get into it.

When silence speaks volume: communicating with defaulters 101
Lender information

When silence speaks volume: communicating with defaulters 101

For small and medium lenders, communicating with defaulters is like walking a tightrope. Do it well; you might salvage the relationship and recover your money. Handle it poorly, and you risk losing not just your funds but also your reputation.