Who regulates lending in South Africa?
Lender information

Who regulates lending in South Africa?

This article unpacks the key regulators involved in South Africa’s lending sector, what each one does, and why their roles matter now more than ever.

5 reasons why borrowers don’t come back
Borrower information

5 reasons why borrowers don’t come back

Many lenders focus heavily on acquisition but overlook a quieter, more costly problem: why borrowers don’t return. The truth is, repeat borrowing isn’t just about need; it’s about experience. When customers encounter hidden fees, rigid repayment structures, slow disbursements, poor communication, or feel unsupported during moments of financial stress, they remember. And when the next need arises, they don’t come back, they look elsewhere. Understanding these friction points is critical, because in lending, retention is often the clearest signal of trust earned or lost.

How to get your SMS sender ID as a lender in Nigeria
How to

How to get your SMS sender ID as a lender in Nigeria

Nigeria's population of over 220 million people represents a massive potential customer base for businesses, particularly in the financial sector. Mobile penetration rates have reached 87% with 172 million mobile subscribers. This is why lenders must capitalize on SMS because it guarantees broad access to customers.