The hidden cost of running multiple disjointed platforms
Lender information

The hidden cost of running multiple disjointed platforms

Every naira, pound, rand, or dollar spent on technology in lending should make loan processing, collections, and decision-making better.

How do lenders handle failed direct debit attempts?
Lender information

How do lenders handle failed direct debit attempts?

This article walks through how lenders actually handle failed direct debit attempts in practice. It focuses on what finance and operations teams need to understand, from root causes and notifications to retries, customer communication, dispute handling, and compliance considerations

Which is better for loan repayments: Cards or Direct Debit?
Lending

Which is better for loan repayments: Cards or Direct Debit?

A lender’s worst nightmare is being unable to recover loans. This fear has a compelling hold on lenders that many have resorted to scare tactics, harassment and misusing borrowers’ data to force repayment. More often than not, adopting these unethical methods of loan recovery exposes the dire need for improvement of the lenders’ system for […]