5 Freshworks features to improve your customer support team’s productivity
Lendsqr recently partnered with Freshworks to give every lender on our platform $10k credit to use on their customer support channels
How direct debit works in Kenya
This report provides a deep dive into the direct debit ecosystem in Kenya from 2019 to 2024. It examines the regulatory framework governing the system, identifies key players shaping its evolution, and explores the various use cases that have driven its adoption.
BVN is great, but here are 5 ways CBN can make it better
Creating BVN was a commendable first step, but if it doesn’t evolve with technology, it risks becoming more bureaucratic than valuable.