When to adopt a collection system and when manual follow-up works better
The decision to move from manual follow up to an automated collection system depends on a mix of volume, customer segments, and the type of engagement the lender wants to maintain.
How to assess loan applications for individual borrowers
Here's how to thoroughly assess loan applications for individual borrowers to reduce non-performing loans in your loan portfolio
How debit order or direct debit works in Ghana
This article provides an in-depth look at Ghana’s direct debit system, covering its regulatory framework, operational mechanics, market participants, adoption trends, payment infrastructure, challenges, and future developments.