How to use psychological triggers in your debt collection messages
Growth marketing

How to use psychological triggers in your debt collection messages

This article breaks down how to apply specific psychological triggers in your debt collection messages in a way that increases voluntary repayment and preserves long-term customer relationships.

Frequently asked questions on mobile money loans
Borrower information

Frequently asked questions on mobile money loans

This article walks through more than twenty five of the most common questions around mobile money loans, with a clear focus on what lenders and credit providers need to understand.

How manual underwriting still fits into an automated loan process
Growth marketing

How manual underwriting still fits into an automated loan process

Across Africa, automation has changed how lenders think about credit. Mobile-first lending apps, USSD-based products, and fully digitized bank loans have brought speed and scale that would have been impossible through paper forms and long committee meetings. A borrower who once had to queue in a branch can now get money in minutes, thanks to […]