How to communicate with delinquent borrowers
Delinquent borrowers — whose loans are past due and remain unpaid — often challenge even the most empathic lenders who excel at customer communication. Learn how to communicate with them today
Expand your lending business with customer incentives
Customer incentives can be a powerful lever for growing a lending business when used strategically. From interest rate discounts and referral bonuses to flexible repayment rewards, the right incentives can attract new borrowers while encouraging repeat usage. But beyond acquisition, incentives also shape borrower behavior and loyalty, making it important to design them in a way that supports both growth and risk management. When aligned with your overall strategy, they can help you scale sustainably without compromising profitability.
Frequently Asked Questions about SACCOs
This FAQ aims to answer the questions you encounter most when working with SACCOs, whether you are assessing credit risk, designing lending products, advising on tech integrations, or evaluating partnerships.
