How to report unethical lenders
Are you aware that you can report bad lenders who couldn’t possibly care less about conforming to lawful and responsible lending practices? We sincerely hope so. But we don’t live in an ideal world. As much as there are good and responsible lenders who recover loans ethically and understand that borrowers’ have a right to […]
How to train field agents for compliant debt recovery
This article breaks down how lenders can build a structured, modern training framework that supports compliant and effective debt recovery.
5 key qualities borrowers look for in a lender
While countless articles detail what lenders want in a borrower, we've flipped the script to highlight what borrowers look for in a lender. So, what qualities convince a borrower that a lender is the right choice?