What is the loan recovery process?
Industry Information

What is the loan recovery process?

Loan recovery is about ethically stepping up efforts to retrieve what's owed to you, employing assertive tactics to ensure full repayment of the loan.

Top 5 Credit Bureaus for lenders in East Africa
Industry Information

Top 5 Credit Bureaus for lenders in East Africa

In a region where financial inclusion is rapidly expanding, you’ll agree the need for reliable credit scoring has never been clearer. So, which bureaus are leading the charge in making East African lending more secure and sustainable?

When to adopt a collection system and when manual follow-up works better
Growth marketing

When to adopt a collection system and when manual follow-up works better

The decision to move from manual follow up to an automated collection system depends on a mix of volume, customer segments, and the type of engagement the lender wants to maintain.